Contact Us



 Lordhair has a dedicated online customer service team so we guarantee an instant and accurate response to your inquiry.


Lordhair customer service is available 24 hours a day.


Exceptions to our 24-hour customer service are Sundays and all Chinese public holidays. However, email support continues within daytime working hours and we endeavor to answer all emails within 24 hours.

If you have any questions, you can contact us through the chat function directly on the website. A friendly and real customer service person will be online to help you!

If you are already a customer, with a dedicated customer service representative, please contact us at the following times, and we will reply to your message within 24 hours – if not, immediately.



Mon-Fri       8:30am–5:30pm 

Sat               9am-12pm


USA/Canada (Eastern Daylight Time)

Sun–Fri       8:30pm–5:30am EDT

Fri                 9pm–12am EDT


Sun–Fri       5:30pm–2:30am PDT

Fri                 6–9pm PDT


UK/Ireland (British Summer Time)

Mon–Fri       1:30–10:30am BST

Sat                2–5am BST


Central Europe (Central European Summer Time)

Mon–Fri       2:30–11:30am CEST

Sat                3–6am CEST


India (Indian Standard Time)

Mon–Fri       6am–3pm IST

Sat                6:30–9:30am IST


We hope you have a satisfactory shopping experience with Lordhair.


Our contact information is as follows: 




  Tel:+86 532 80828255


  WhatsApp: +447729828550


  Skype: Lordhair




Or contact us now with the following online form.