Contact Us

Welcome! Lordhair has a dedicated online customer service team so we guarantee an instant and accurate response to your inquiry.

Lordhair customer service is available 24 hours a day.

Exceptions to our 24-hour customer service are Sundays and all Chinese public holidays, email support continues within daytime working hours and we endeavor to answer all emails within 24 hours.

If you have any questions, you can contact us through the chat function directly on the website. A friendly and real customer service person will be online to help you!

If you are already a customer, with a dedicated customer service representative, please contact us at the following times, and we will reply to your message within 24 hours.

China

8:30am-5:30pm Mon-Fri and 9am Sat

USA/Canada (Eastern Daylight Time)

8:30pm-5:30am EDT Sun-Fri and 9pm-12am EDT Fri

UK/Ireland (British Summer Time)

01:30am-10:30am BST Mon-Fri and 2am-5am BST Sat

Central Europe (Central European Summer Time)

02:30am-11:30am CEST Mon-Fri and 3am-6am CEST Sat

India (Indian Standard Time)
6:00am-3pm IST Mon-Fri and 6:30am-9:30 IST Sat

We hope you have a satisfactory shopping experience with Lordhair.

Our contact information is as follows:

Email: support@lordhair.com