Contact Us



 Lordhair has a dedicated online customer service team so we guarantee an instant and accurate response to your inquiry.


Lordhair customer service is available 24 hours a day.


Exceptions to our 24-hour customer service are Sundays and all Chinese public holidays. However, email support continues within daytime working hours and we endeavor to answer all emails within 24 hours.

If you have any questions, you can contact us through the chat function directly on the website. A friendly and real customer service person will be online to help you!

If you are already a customer, with a dedicated customer service representative, please contact us at the following times, and we will reply to your message within 24 hours – if not, immediately.



Mon-Fri       8:30am–5:30pm 

Sat               9am-12pm


USA/Canada (Eastern Daylight Time)

Sun–Fri        7:30pm–4:30am EST

Fri                 8pm–11pm EST


UK/Ireland (Greenwich Mean Time)

Mon–Fri      0:30am-9:30am GMT

Sat              1am-4am GMT


Central Europe (Central European Summer Time)

Mon–Fri      1:30am-10:30am CET

Sat              2am-5am CET


India (Indian Standard Time)

Mon–Fri       6am–3pm IST

Sat                6:30–9:30am IST


We hope you have a satisfactory shopping experience with Lordhair.


Our contact information is as follows: 




  Tel:+86 532 80828255


  WhatsApp: +447729828550


  Skype: Lordhair