Customer Service at Lordhair


Here at Lordhair we value our clients and pride ourselves on the level of customer service we provide. When you deal with our staff you are not just dealing with people in a call centre. You are dealing with people with a high level of customer service training and an extensive knowledge and understanding of hair replacement systems.

We provide high quality hair replacement systems in a large variety of designs, with endless combination and creating natural hair replacement systems is a complex process.

But you can rest assured that when you deal with our team, they have the benefit of a high level of knowledge which they can use to help you make the right choices when selecting the right product for you.

This knowledge also extends to explaining any issues and problems you may have in learning to use your hair system effectively.

We believe that you are the most important part of our business and are confident we have unparalleled expertise in customer service so you can shop with us confidently.

Just remember: Lordhair. For A Better You.



  Tel: +86 532 80828255

  WhatsApp: +8618678615507

  Skype: Lordhair


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I need another order same as last one but no one answers my calls  Robert2023-02-20 16:51:09
Sorry to hear that, Robert. It could be that with the time difference, you're ringing when we're not in the office. Please see our hours here: Or, try your customer service rep directly and we'll hopefully have a new hair system on its way to you soon! Have you also tried the 'Reorder' feature from your account?  Lordhair 2023-02-20 18:29:52
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